Shipping & Delivery

*Is your delivery address located in the pedestrian zone? There are surcharges for deliveries to the pedestrian zone. And please check if there are any weight restrictions in your pedestrian zone.
From past experience, in some pedestrian areas, pallets over 500 kilograms cannot be transported. For example, if the goods are 800 kilograms, they must be divided into two pallets. If this restriction is implemented directly in our warehouse, there is no additional cost. But if the freight company re-assembles the board, the cost will be very high.

*If there are delivery restrictions in your area (pallet weight restrictions, time restrictions, pedestrian zone restrictions, pre-delivery telephone notification), please be sure to let us know, these restrictions will have additional fees. If a second delivery or special delivery conditions are required due to these restrictions, the cost will become more.

*At present, our order is overweight. It is estimated that 6-8 working days after payment is made for you on the shipping date. If you cannot accept it, please notify us to cancel the order. Sorry for the inconvenience caused


*Most of the products are in short supply. We do not accept large orders for a single product. If you need to order in large quantities, we will use the pre-order model. Pre-ordered products are expected to arrive in 8-11 working weeks. Reservations require payment before confirming the order. If you cannot accept it We will only provide you with the quantity in stock

*If the pre-order is a product of a different container, we will separate the order, because the current container arrival time is unstable. If the actual arrival is within a week, the goods will be sent together, and the overpaid freight can also be discounted for the next order
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